SBS is seeking a Service Desk Analyst to deliver customer-focused IT support across Windows, Mac, and SBS applications. You will work within a close-knit team on a 24/7 rotating roster, supporting end-users and ensuring service levels are met. A background in ITIL processes and willingness to work after-hours is essential.
The role reports to the Technology Support Manager in SBS Technology, based in Sydney. A strong customer-service mindset and explicit communication are required.
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📌 Service Desk Analyst — 24/7 IT Support (Sydney)
🏢 SBS Australia
📍 Sydney
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