Head of Maintenance & Building Management

Job no: 544044
Work type: Full Time
Location: Sydney, NSW
Categories: Estate / Facilities Management

- Employment Type: Continuing, Full-time, on-site role, 35 hours per week
- Remuneration: Competitive Total Package
- Location: Primarily based in Kensington, NSW, with travel to other UNSW campuses and sites as required.

About UNSW

At UNSW, we pride ourselves on being a workplace where the best people come to do their best work. We aspire to be Australia’s global university, improving and transforming lives through excellence in research, outstanding education and a commitment to advancing a just society.

About the Role

Facilities Management (FM), within UNSW Estate Management, delivers building operations across the University’s property portfolio to shape an outstanding campus experience aligned with UNSW Strategy. Reporting to the Director of FM, the Head of Maintenance & Building Management holds overall accountability for repairs and maintenance budgets, long-term facility standards, and service provider partnerships.

Leading a team of eight direct reports, the role collaborates across Estate Management, faculties, and divisions to provide strategic planning and build trusted partnerships. Working alongside the FM Senior Management team, the position ensures safety, sustainability, and compliance are deeply embedded in operational culture while supporting UNSW’s broader vision.

The successful applicant will be required to undertake and have experience in the following areas of expertise:





- Deliver end-to-end management of University facilities, ensuring safety, business continuity, governance, and compliance across maintenance, repairs, hygiene, and presentation within approved budgets.
- Establish enterprise-level governance for building services and statutory maintenance compliance, ensuring full alignment with Australian Standards, the Building Code of Australia, and relevant legislation.
- Champion industry innovation, technology, and data analytics to build a data-ready operating environment that enhances portfolio performance, efficiency, and safety.
- Direct the emergency response to major facilities incidents, such as floods, gas leaks, and power outages, to protect assets and maintain operational continuity.
- Serve as trusted advisor on complex mechanical, electrical, gas, and fire systems, establishing customer-focused, cost-effective service processes supported by accurate reporting systems.
- Partner with Procurement to manage service provider contracts, oversee tender processes, monitor vendor performance, and drive continuous service improvements and cost efficiencies.
- Oversee financial management, budget forecasting, asset planning, and the Building Asset Management Plan (BAMP)



in collaboration with cross-functional Estate Management teams.
- Foster a safety-first, service-minded team culture through mentoring and leadership while directing comprehensive inspection and audit programs to resolve compliance findings promptly.

About You

UNSW is seeking a senior Facilities Management professional to lead Maintenance and Building Management across its complex property portfolio. You will bring extensive professional experience in Facilities Management and strategic asset management within a large and complex portfolio, exceptional people leadership and proven change management capability, with a strong track record in implementing rigorous safety, risk and assurance frameworks, driving operational performance, strengthening asset assurance and delivering service improvement.

- Relevant tertiary qualification in Property, Engineering, or a related discipline, paired with extensive senior leadership experience in strategic facilities and asset management across complex portfolios.
- Proven track record in developing and executing strategic asset management plans, quality and compliance frameworks, and robust financial and budget management operations.
- Demonstrated experience designing and implementing cutting-edge technology and data solutions to optimise facility operations, maintenance, and continuous process improvement.
- Extensive experience managing Work Health and Safety (WHS) systems to proactively prevent workplace injury, improve WHS performance, and maintain a safe environment. &

📌 Head of Maintenance (Sydney)
🏢 University Of New South Wales
📍 Sydney