Spicers Potts Point is seeking it's next Retreat ManagerRare opportunity to lead a luxury boutique retreat in the heart of Sydney This hands-on leadership role is perfect for a hospitality professional who thrives on creating exceptional guest experiences, developing high-performing teams, and driving commercial success
About Spicers Potts Point
Nestled in the midst of Potts Point on the edge of the Sydney CBD, Spicers Potts Point combines an urban feel with a welcoming and congenial atmosphere. Three Victorian terrace houses have been meticulously restored with their immaculate facades lining one of Sydney’s most picturesque avenues. The interior is light-filled, drawing inspiration from Sydney’s iconic beaches and ocean. Visitors to the hotel can enjoy a drink at the reception bar, breakfast in the Garden Room or retreat to one of the 20 stylishly renovated suites.
About Salter Brothers Hospitality
Salter Brothers Hospitality currently operates 19 retreat hotels and estates; more than 29 restaurants and bars; 8 Spas and is proud to have over 1100 passionate team members employed in the business all dedicated toachieving ‘the art of hospitality'.
The role and key duties
Lead, coach and develop a passionate team of hospitality professionals.
Deliver exceptional guest experiences that consistently exceed expectations.
Ensure the highest standards of product quality, service delivery and presentation.
Drive operational excellence and identify opportunities for continuous improvement.
Manage the financial performance of the business, including revenue, expenses and profitability.
Champion the Spicers brand locally, building awareness and driving bookings.
Oversee day-to-day operations, compliance, reporting and administrative requirements.
This is how you’ll know you’re right for this role…
A minimum of 2-3 years experience as a Hotel Manager, Operations Manager or Assistant General Manager from a luxury or boutique hotel workplace;
Strong understanding of Front Office, Rooms Division and/ or Hotel operations;
An affinity for numbers with a strong understanding and ability to manage the P&L;, COGS and all business expenses;
A high level of business acumen. You must understand how to operate and market your own business and maximise revenue across all departments;
Excellent communication skills, a professional and friendly demeanour and a willingness to tackle every aspect of the business with a hands-on approach and a positive attitude;
Passion, energy and enthusiasm and a proven track record of leading, motivating and growing successful and loyal teams.