Experienced Front of House Supervisor (Sydney)

Experienced Front of House Supervisor (Sydney)

07 Nov
|
Royal Prince Alfred Yacht Club
|
Sydney

07 Nov

Royal Prince Alfred Yacht Club

Sydney

The Royal Prince Alfred Yacht Club (RPAYC) is seeking an experienced and local, confident and highly capable Front of House Supervisor to join our Food & Beverage leadership team. Working as part of a team of Front of House Supervisors, you will play an important role in the successful day-to-day operation of the Club's food, beverage, bar and function services.

Key responsibilities

- Run the floor and lead a team to deliver exceptional service
- Manage your own shifts and responsibilities
- Work collaboratively with fellow supervisors and management to maintain consistent standards
- Maintain strong communication and a positive team culture across the Club
- Take ownership of the operation and lead by example

About you

- Experienced hospitality professional with hands‑on knowledge of running a floor and most of all a team player
- Confident in managing shifts and team leadership
- Understanding of what exceptional service looks like
- Maturity and experience to make things happen without needing constant direction
- Takes genuine pride in hospitality

About the Role

Reporting to the Food, Beverage & Events Manager, you will work alongside a team of Front of House Supervisors to oversee the daily operations of the Club's food and beverage services, including our bars, dining areas, clubhouse and functions.

You will take responsibility for leading your allocated shifts, coordinating staff, managing operational requirements and ensuring our members, guests and event attendees receive a consistently high standard of hospitality.

This is a hands‑on leadership position requiring someone with the experience, initiative and confidence to independently manage front‑of‑house operations.

You will be expected to lead from the front, remain actively involved during service and work closely with your fellow supervisors to ensure seamless handovers, consistent procedures and a unified approach to service delivery.

We are looking for someone who can confidently take charge of a shift,



make sound operational decisions and maintain standards while contributing positively to the broader supervisory team.

Key Responsibilities

Front of House Operations

- Take ownership of allocated shifts and ensure front‑of‑house operations run efficiently and professionally.
- Work collaboratively with fellow supervisors to maintain consistency across all Club operations.
- Independently lead and manage shifts, including opening and closing procedures.
- Maintain exceptional standards of service, presentation, cleanliness and operational readiness.
- Oversee bar operations, beverage service and food service.
- Be visible and actively involved on the floor, particularly during busy service periods and functions.
- Identify and resolve operational issues promptly, using sound judgement and initiative.
- Ensure the Clubhouse and service areas are appropriately staffed, prepared and presented.

Leadership & Team Management

- Lead, motivate and support food and beverage attendants, setting clear expectations and leading by example.
- Confidently allocate duties, coordinate staff and manage service priorities.
- Provide direction, coaching and on‑the‑job training to permanent and casual team members.
- Build a positive, qualified and accountable team culture.
- Work constructively with other supervisors, sharing information, supporting colleagues and ensuring effective shift handovers.
- Communicate operational matters, staffing requirements and service issues to management and fellow supervisors.
- Remain calm, decisive and solutions‑focused when managing competing priorities or challenging situations.

Member & Guest Experience

- Deliver a welcoming, professional and personalised experience to members, guests and visitors.
- Build positive relationships with members and understand the importance of a member‑focused club environment.
- Handle enquiries, feedback and complaints confidently and professionally.
- Lead by example in delivering genuine hospitality and consistently high service standards.
- Take ownership of servic

📌 Experienced Front of House Supervisor (Sydney)
🏢 Royal Prince Alfred Yacht Club
📍 Sydney

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