Podium is hiring a Customer Success Manager - SMB to be the main contact for SMB clients, guiding onboarding and ongoing success. You’ll collaborate with Sales, Product, Marketing, and Finance to meet customer needs, reduce churn, and boost retention.
You’ll cultivate multi‑stakeholder relationships, balance customer focus with multitasking, and pay robust attention to detail. You will onboard multi-location clients, drive product adoption, and strategically grow portfolio value while