Billing Finance is seeking a Customer Care professional to handle complaints and deliver excellent customer service. You will investigate, acknowledge and resolve complaints from customers, prospective customers and external parties, ensuring timely responses and regular, transparent communication.
The role includes managing the full complaint lifecycle and liaising with brokers, dealers and internal teams to achieve fair outcomes.
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📌 Complaints & Customer Care Specialist (Shire of Northampton)
🏢 Billing Finance
📍 Shire of Northampton
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