The Friendlies Medical Suites currently provide consulting rooms for up to 30 specialists, doctors and medical professionals offering an ever-growing variety of specialist services to the community.

The Position

We are seeking experienced Medical Receptionists to provide professional administrative, clerical and reception support to our established Specialists. We currently have the following positions available:

- Permanent full-time role – working exclusively with a well-established ENT specialist, Monday to Friday clinic
- Part time or casual role – covering the Monday evening clinic from 4.30pm to 8.00pm, 2 nights per month with the potential for additional evening clinics on request

Day-to-day duties for these roles will include (but not be limited to):

- Provide a high-level, personalised medical reception service to patients and practitioners
- Process patient billing information, hospital accounts and Medicare claims
- Transcribe medical dictation
- Prepare banking and banking receipts, and calculate payments as relevant to the service area
- Undertake various administrative duties as requested by the Specialist and the Manager – Outpatient Services
- Provide back-up medical reception support to fellow Medical Receptionists and Specialists

The Person

Strong emphasis will be placed on the applicant’s ability to demonstrate the organisation’s values of Collaboration, Openness, Respect and Empowerment, as well as their ability to commit to and apply these values in the workplace.

To be considered for this exciting opportunity, please submit a cover letter and detailed resume outlining how you meet the organisation’s values and the following key selection criteria:

1. Demonstrated previous experience working in a medical reception role, ideally in an outpatients or hospital environment
2.



Thorough working knowledge of medical terminology and medical reception related processes and procedures
3. High-level communication and interpersonal skills including an ability to develop rapport with a broad and diverse range of patients
4. Proven ability to effectively work independently and in a team to achieve high work standards and meet business goals
5. High-level computer literacy including the use of Microsoft Office Suite and medical practice software (ideally Best Practice)
6. A relevant qualification in business, medical terminology and/or administration (desirable)

How to Apply

Please submit the following:

1. A cover letter that addresses the ‘Key Selection Criteria’ (maximum 2 pages)
2. A detailed resume (including 2 professional referees)

Please submit your application on our website at and complete the Application for Employment form.

Applications that do not meet the above requirements may not be shortlisted. The advertisement will be closed either when a successful applicant is identified or on 20 November 2026, whichever is sooner.

The Benefits

As a part of The Friendlies team, you can access an extensive array of benefits such as attractive salary packaging options up to $15,900 annually towards household expenses and an additional $2,650 annually towards meals and entertainment expenses.

Find out more about why The Friendlies is a great place to work at

Vaccine Preventable Diseases (VPD) Requirements

It is a mandatory condition of employment that some roles within our hospital require you to be vaccinated, and remain vaccinated during your employment, against some or all of the following vaccine preventable diseases: Measles, Mumps, Rubella, Varicella (Chicken Pox), Pertussis (Whooping cough), and Hepatitis. Mandatory vaccination requirements for this role will be discussed further with applicants throughout the application process.

📌 Medical Receptionist (Bundaberg Central)
🏢 Friendly Society Private Hospital
📍 Bundaberg Central