Fingo is looking for an organised, detail-focused administrator to join our Novated Care Team within Operations and Compliance, this is an entry level. You'll look after novated lease accounts from setup to cessation. You'll make sure every transaction is accurate, and every customer and employer gets a prompt, helpful response.

Key responsibilities

Complete internal and external contract setup and welcome activity for new customers

Process reimbursements, supplier payments, budget adjustments and assigned insurance and registration tasks

Manage cessations and employer and customer reconciliations

Respond to customers and employers by phone and email, and liaise with sales consultants

Complete banking, debtor, inbox and procurement-fee tasks as assigned

Keep accurate records, evidence and status updates in our systems

About you

Strong attention to detail and a commitment to accuracy

Clear,



friendly communication by phone and email

Comfortable working with CRM and finance systems and keeping tidy records

Able to manage a busy queue and meet turnaround times

Good judgement on when to elevate, with respect for process and compliance

Two plus years' experience working in administration or Customer Service

Experience in novated leasing, fleet, payroll, finance or customer service is highly regarded

About us

A supportive, collaborative team: Work alongside experienced colleagues and a hands-on Novated Care Manager, with robust handovers between Settlements, Corporate Finance and sales. Based in Moorabbin: You'll be in a lively industrial hub with great cafes, food options and amenities right on your doorstep.

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📌 Novated Care Team Consultant (Melbourne)
🏢 seek.com.au
📍 Melbourne