Jacana Energy in Darwin is seeking a leader to head the Billing, Hardship and Customer Resolutions functions, delivering customer, commercial and regulatory outcomes. You will oversee billing operations, customer account investigations, disputes, complaint remediation and hardship programs, and manage complex escalations with Ombudsman and Ministerial involvement.
The role focuses on driving improvements in billing accuracy, customer outcomes and operational performance, while ensuring
#J-18808-Ljbffr
📌 Billing, Hardship & Customer Resolutions Lead (Darwin)
🏢 Jacana Energy
📍 Darwin
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.