Capricorn is a leading member-owned organisation delivering financial and business solutions to support members. The Customer Service Officer – Insurance role sits in the Sales and Services Operations team, handling inquiries across calls, email and portal channels with a focus on first-contact resolution and accurate responses.
You will maintain CRM records, update Epicor, and work with Operations, Field Sales and Supply teams to ensure consistently positive service outcomes.
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📌 Insurance Customer Service Officer - Hybrid, Part-Time (Canberra)
🏢 Swan
📍 Canberra