Teachers Health Group is seeking an experienced Contact Centre Manager to lead a high-performing team and deliver exceptional member service. You will drive customer experience improvements and operational excellence across all interactions.
As a leader of leaders, you will coach Team Leaders, optimise staffing with Workforce Planning, and partner with key stakeholders to deliver measurable outcomes in a fast-paced setting. Hybrid working options available in Sydney.
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📌 Hybrid Contact Centre Leader | Elevate Member Experience (Sydney)
🏢 Teachers Health Group
📍 Sydney
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