HCF is seeking an Experience Improvement Specialist to turn Voice of Customer insights into practical improvements across the business. This part time role (3 days per week) offers a chance to make a meaningful difference for our members.
You’ll analyse feedback, partner with cross-functional teams, and champion member-centric solutions while keeping delivery feasibility and business value in balance. Strong data skills and PM experience are essential.
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📌 Part-time Member Experience Optimizer (Sydney)
🏢 HCF
📍 Sydney