The primary purpose of this role is to deliver high-quality assessment and management of motor claims for luxury vehicles, ensuring accurate and effective investigation, evaluation, and adjustment. This position leverages hands‑on experience with high-end vehicles, a strong understanding of repair methods, and knowledge of associated costs. The specialist may conduct onsite assessments and will collaborate with industry partners to deliver best‑in‑class outcomes. Reporting to the Senior Technical Claims Lead, this role is critical to maintaining high standards in claims management within the luxury motor segment.

Key Accountabilities & Responsibilities

Assessing motor insurance claims for luxury vehicles via desktop and physical inspections, as required

Analysing complex scenarios and recommending fair and timely solutions

Applying expertise in repair methods, parts, and costs to evaluate claim validity, extent of damage and negotiate repair costs and methods

Liaising with Repair Shops, Motor Assessors and Industry Experts to verify and negotiate repair estimates and validate parts authenticity

Managing claims in accordance with policy terms and conditions and any relevant legislation and legal principals

Making informed evaluations of damage and quantum to timely establish and maintain accurate claim reserves

Identifying and reporting internally on claims of significance to the business, including large loss reporting requirements

Building strong relationships with brokers and customers to promote confidence and trust in Chubb's claims service

Clearly identifying potential fraud risk and subrogation opportunities and notifying the relevant teams

Exercising good judgement in reaching final claim resolution by evaluating nature of loss, damage, coverage and applicable limits

What you’ll bring to the role

Tertiary qualification (Degree preferred)

Relevant industry qualifications (e.g. ANZIIF) or studying towards





3+ years' experience working with luxury motor vehicles (e.g. claims, sales, service, repair, or related fields)

Strong knowledge of vehicle repair methods and cost structures for high‑end brand

Ability to spot inconsistencies or potential fraud

Proficient use of Microsoft Word/Excel and ability to construct claim reports as required

High level of attention to detail and accuracy

Why Chubb?

Chubb is committed to equal employment and celebrates individual differences by creating a workplace environment in which everyone feels welcomed, respected and valued. We offer you the opportunity to work as part of a energetic and agile environment where continuous development is encouraged throughout your career, both locally and globally. Some additional benefits offered include a flexible working approach via our “My One Thing” initiative, education assistance, dress for your day every Friday, promotion of health and wellbeing (including discounted health insurance, daily breakfast and fresh fruit), and the option to enrol into the Chubb Limited discounted stock purchasing scheme.

Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange(NYSE: CB) and is a component of the S&P; 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 40,000 people worldwide. Additional information can be found at:

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📌 HNW Motor Claims Specialist (North Sydney)
🏢 Chubb Insurance
📍 North Sydney