Additional Information
Job Number
Job Category Food and Beverage & Culinary
Location 158 Ferny Avenue, Surfers Paradise Queen 4217, AustraliaVIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Management

Restaurant Manager - Misono

JW Marriott Gold Coast Resort & Spa

Are you ready to lead one of the Gold Coast's most iconic dining experiences?

At Misono , guests gather not only for exceptional food, but for entertainment, connection, and memorable moments. Home to our renowned Teppanyaki experience , premium Sushi Bar , and sophisticated Whisky Bar , Misono delivers a unique blend of Japanese-inspired dining, theatre, and hospitality.

We are seeking an energetic, commercially minded and people-focused Restaurant Manager to lead our team and continue to elevate Misono as a destination dining experience for both resort guests and locals.

About the Role

Reporting to the Food & Beverage Manager, you will take ownership of all aspects of Misono's operation, including the Teppanyaki experience, Sushi Bar and Whisky Bar. You will lead a passionate team, drive guest satisfaction, maximise financial performance, and ensure the outlet consistently delivers exceptional service standards.

This is a hands-on leadership role for someone who thrives on the restaurant floor, enjoys developing people, and understands how to build a successful hospitality business.

What You'll Be Responsible For Leading an Exceptional Guest Experience

- Creating unforgettable dining experiences that keep guests returning.
- Acting as a visible leader during service periods and supporting the team on the floor.
- Managing guest feedback, complaints and service recovery professionally.




- Driving service excellence and maintaining luxury hospitality standards.
- Ensuring every touchpoint reflects the quality and reputation of the JW Marriott brand.

Driving Commercial Performance

- Managing financial performance, labour costs and profitability.
- Analysing sales trends and identifying opportunities to maximise revenue.
- Developing promotions, activations and experiences that attract both hotel and local guests.
- Working closely with culinary leadership to optimise menus and guest offerings.
- Managing inventory, purchasing and cost controls.

Building a High-Performing Team

- Recruiting, developing and retaining exceptional talent.
- Leading, coaching and mentoring supervisors and associates.
- Conducting regular training, service observations and performance discussions.
- Creating a positive, inclusive and engaging team culture.
- Recognising and celebrating team success.
- Building relationships with the Kitchen and Stewarding team to ensure collaboration and seemless service is delivered to the customers.

Marketing and Community Engagement

- Supporting outlet marketing and promotional activities.
- Partnering with the Marketing team to create engaging social media content and campaigns.
- Representing Misono within the local community and hospitality market.
- Building relationships that strengthen Misono's reputation as a leading dining destination.

Maintaining Operational Excellence

- Ensuring compliance with Marriott standards, liquor licensing requirements, food safety regulations and health and safety obligations.
- Managing daily operations, staffing and scheduling.
- Maintaining exceptional standards of cleanliness,

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📌 Restaurant Manager | Misono (City of Gold Coast)
🏢 39AJG
📍 City of Gold Coast