Bolton Clarke Careers is seeking an IS Service Desk Team Leader to guide a customer-focused team providing first-level technical support across Bolton Clarke sites in NSW. You will manage staffing, call volumes, and SLAs while coordinating incident resolution.
The role requires a Bachelor’s degree in IT/CS or equivalent, with experience in ITIL, SLMO 3, and Incident Management. Excellent communication and problem-solving skills are essential for success.
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📌 Service Desk Team Lead: Incident & SLA Champion (Sydney)
🏢 Bolton Clarke Careers
📍 Sydney
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