MECCA Brands is seeking a Concierge & Services Manager for Chadstone, Melbourne. You will lead the concierge and services function, driving exceptional customer experiences and engagement through services, events and experiences at a flagship MECCA destination.
You will coach and develop concierge specialists, partner with trading managers and partners, and contribute to the growth of MECCA-led services while supporting recruitment and team capability in a rapid-paced retail environment.