Customer Experience & Quality Leader (Melbourne)

Customer Experience & Quality Leader (Melbourne)

07 Nov
|
Bellroy
|
Melbourne

07 Nov

Bellroy

Melbourne

Bellroy is seeking a Customer Service Manager to elevate support standards across channels and teams in Melbourne. You will design quality checks, coach leaders, and lead escalation handling with a focus on learning and consistency, while coordinating global teams under the Customer Support Director.

You’ll run QA processes, deliver training, and publish a regular update newsletter to keep everyone aligned with brand and process changes. Hybrid work is available.

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📌 Customer Experience & Quality Leader (Melbourne)
🏢 Bellroy
📍 Melbourne

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