Dynamic Customer Engagement & Retention Specialist (Brisbane)

Dynamic Customer Engagement & Retention Specialist (Brisbane)

07 Nov
|
Jacaranda Finance
|
Brisbane

07 Nov

Jacaranda Finance

Brisbane

Jacaranda Finance Pty Ltd is seeking a Customer Engagement & Retention Specialist to join our Customer Concierge team. This agile role blends customer engagement, problem-solving and relationship management across lending, collections and hardship to deliver positive outcomes.

You will engage customers across phone, email and digital channels, follow up applications, support retention and navigate conversations with empathy while driving KPIs and collaborating across teams.

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📌 Dynamic Customer Engagement & Retention Specialist (Brisbane)
🏢 Jacaranda Finance
📍 Brisbane

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