Optus in Sydney, Australia seeks a Manager Service Operations to lead Service Centre teams, drive ITIL processes, and deliver exceptional customer service. You will shape policies, coordinate resources, and steer performance improvements in a agile MSP-like environment.
The role focuses on enterprise and government client support, with strong emphasis on governance, stakeholder collaboration, and continuous service enhancements. Hybrid work options available. #J-18808-Ljbffr
📌 Senior Service Operations Leader - ITIL & Enterprise MSP (Sydney)
🏢 Optus
📍 Sydney