Job Description

Experienced Disability Support Workers

Rockhampton, Gracemere, Mount Morgan and Yeppoon Region

Specialist Support Solutions is seeking experienced Disability Support Workers to join multiple participant teams across the Rockhampton, Gracemere, Mount Morgan and Yeppoon region.

We are recruiting across several teams that support participants with a range of complex disability, high intensity support, mental health, behavioural support and personal care needs. Successful applicants will be matched to participant teams based on their experience, skills, availability, suitability and the individual needs and preferences of each participant.

About the Role

As a Disability Support Worker, you will provide safe, respectful and person-centred support in accordance with each participants goals, support plans, care plans, behaviour support strategies and organisational procedures.

Depending on the participant team you are matched with, duties may include:

- Providing personal care while maintaining dignity, privacy and independence
- Supporting participants with activities of daily living, meal preparation, domestic assistance, appointments and community access
- Providing safe manual handling support, including use of hoists, slings, wheelchairs and other mobility equipment
- Supporting participants with emotional regulation, communication, social skills and independence
- Implementing Positive Behaviour Support strategies in accordance with Behaviour Support Plans
- Responding calmly and professionally to behaviours of concern, including verbal aggression,



physical aggression, property damage, emotional dysregulation or inappropriate comments
- Monitoring and reporting changes in physical health, emotional wellbeing, behaviour or presentation
- Maintaining professional boundaries while building safe, consistent and supportive relationships
- Completing accurate documentation, progress notes and incident reporting as required

Participant Support Needs

We are seeking workers with experience in one or more of the following areas:

Complex Disability and Personal Care Support

- Personal care
- Manual handling and mobility support
- Hoisting and transfers
- Continence support
- Domestic assistance and daily living support
- Community access and social participation

Mental Health and Trauma-Informed Support

- Supporting participants with mental health concerns
- Maintaining a calm, consistent and trauma-informed approach
- Supporting participants during periods of emotional distress
- Using de-escalation strategies and person-centred communication
- Building trust and therapeutic rapport over time

Positive Behaviour Support

- Implementing Positive Behaviour Support Plans
- Supporting participants with behaviours of concern




- Following proactive, least restrictive and person-centred strategies
- Responding safely and professionally to behavioural escalation
- Supporting children, young people or adults with ASD Level 2 or 3, intellectual disability or complex behavioural presentations

High Intensity and Complex Care Supports

- Some participant teams require workers with experience, training or willingness to complete participant-specific competency assessment in areas such as:
- PEG feeding and enteral nutrition
- Dysphagia and mealtime management
- Seizure management and seizure first aid
- Medication assistance and medication documentation
- Blood Sugar Level monitoring
- Diabetes support
- Bowel care support
- Complex physical disability support
- Neurological conditions, including epilepsy

All high intensity supports must be delivered in accordance with participant-specific plans, organisational policies, training, delegation requirements and competency assessment.

Essential Requirements

Applicants must have:

- Minimum 12 months experience as a Disability Support Worker or in a similar care/support role
- Experience supporting people with disability, complex support needs, mental health needs or behaviours of concern
- Ability to provide respectful, person-centred and trauma-informed support
- Ability to remain calm, skilled and resilient in challenging situations
- Strong communication, documentation and problem-solving skills
- Ability to follow support plans, care plans

📌 Aged & Disability Care - Specialist Support Solutions (Australia)
🏢 Specialist Support Solutions
📍 Australia