QBCC, part of the Queensland Government, seeks a Customer Service Officer in Rockhampton to assist customers in person, by phone and email, and to explain information clearly. The role involves data entry and keeping records up to date, with a customer-first approach and attention to detail.
Successful candidates will bring excellent communication, patience in challenging conversations, and the ability to direct enquiries to the right staff for resolution while supporting the community.
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📌 Customer Experience Specialist – Regulatory Support (Office) (Rockhampton Regional)
🏢 Queensland Government
📍 Rockhampton Regional
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