Description

DIRECTORATE: Business, Growth & Community

CLASSIFICATION: Grade L

SALARY: $189,317 to $219,608 pa + 12% employer contribution to superannuation

REPORTING TO: Deputy CEO Business, Growth & Community

EMPLOYMENT TYPE: Permanent Full Time

THE POSITION: This position provides strategic leadership and operational oversight across the People and Culture service cluster, ensuring the delivery of contemporary Human Resources, Health and Wellbeing, Governance and employee support services. The role is responsible for delivering high-quality, responsive services to the organisation while progressively evolving the function to better enable organisational performance.

The Service Leader People and Culture plays a critical enterprise leadership role as part of the Executive Team, driving organisational performance through people. This includes identifying systemic workforce and cultural challenges, shaping workforce strategy, and delivering practical, scalable solutions that improve capability, culture and outcomes across AlburyCity.

A key focus of the role is to balance service delivery with capability building ensuring leaders are supported while also being equipped to lead effectively and independently. This includes strengthening leadership capability at all levels, embedding contemporary people management practices, and reducing reliance on transactional support through uplift in skills, tools and accountability.

The role positions People and Culture as a trusted strategic partner and corporate enabler providing expert advice, building organisational capability, and fostering a high-performing,



values-driven culture that supports the long-term success of AlburyCity and its people.

FUNCTIONS TO BE MANAGED

- Human Resources
- Payroll
- Talent and Organisational Development
- Wellbeing, Health and Safety
- Workforce Development

Responsibilities

KEY RESPONSIBILITIES:

Strategic Leadership & Organisational Performance

- Directly responsible and accountable for the People & Culture Service Cluster's overall performance and service delivery.
- Lead strategic workforce planning, organisational development and change initiatives to ensure AlburyCity has the capability, leadership, culture and workforce resilience required to achieve its long-term objectives.
- Continually improve and develop the People & Culture function to meet the service requirements of AlburyCity, with a focus on a service delivery model that builds capability and empowers leaders to take ownership of people management.
- Develop and deliver a contemporary workforce strategy that supports organisational growth, strengthens attraction and retention, and positions AlburyCity as an employer of choice within the regional market. This includes providing strategic workforce advice to support the successful delivery of the Two Cities One Community Strategy in partnership with Wodonga City Council,



recognising Albury-Wodonga's role as a key regional growth enabler.
- Provide evidence‑based strategic advice by identifying emerging workforce risks and opportunities, and presenting practical, scalable solutions aligned to organisational priorities and long‑term objectives.
- Leverage workforce data, insights and analytics to inform decision‑making, measure organisational performance, and drive continuous improvement across People & Culture practices.
- Facilitate strategic future planning to ensure AlburyCity maintains contemporary Human Resources, Workplace Health and Wellbeing, and WHS practices and culture.
- Make a strong and effective contribution to the Leaders Group regarding the strategy, leadership and management of Council.

Workforce Strategy, Culture & Capability

- Provide strategic oversight of employee and industrial relations, ensuring constructive workplace relationships and effective risk management.
- Champion a diverse, inclusive and respectful workplace that reflects AlburyCity's values and supports equitable outcomes for employees and the community.
- Lead initiatives that strengthen a values‑driven organisational culture, embedding accountability, trust and high‑performance behaviours across all levels of the organisation.
- Establish a contemporary People & Culture operating model that balances central expertise with embedded partnership, ensuring services are strategic, proactive and aligned to organisational outcomes.
- Inspire and lead our people by fostering an creative, high‑performing, productive and collaborative culture.
- Enable effective delegation, communic

📌 Service Leader People And Culture (Australia)
🏢 Coleambally
📍 Australia