Probe CX in Melbourne is seeking a Senior Hardship Specialist to support Australians facing financial and personal hardship. You will manage inbound and outbound interactions across voice, email, chat and SMS, delivering empathetic, practical outcomes as part of a vulnerable-customer program.
You will work in office in our Melbourne office, collaborating with financial counsellors and community partners to craft sustainable support plans.
📌 Senior Hardship (Australia)
🏢 Probe Contact Solutions Australia
📍 Australia
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