In this role, you will be responsible for leading customer communication and ensuring service quality is maintained across all office functions.

Key responsibilities

Managing customer enquiries, calls, emails, and bookings with a strong service-first approach

Providing clear, accurate, and professional communication regarding job status, timelines, progress updates, and invoicing

Ensuring all customer-facing information and documentation is accurate and delivered to a high standard

Liaising with insurance and warranty companies to support approvals and correspondence

Assisting a small, experienced office team to maintain consistency, morale, and service quality

About you

Proven experience in administration or customer service role (any industry)

A strong service mindset with attention to detail and quality

Excellent communication and relationship-building skills

Join a highly experienced team with solid morale

Supportive, professional working environment

- BBQ breakfast every Friday
- Early finishes every Friday

Monday to Thursday: 8:00am – 4:00pm

Friday: 8:00am – 3:00pm

📌 Administration Assistant (Australia)
🏢 RNR Refinish
📍 Australia