UnitingCare Children, Young People and Families – Dalby QLD

Full time

2d ago , from UnitingCare Children, Young People and Families

- Remuneration: $29.45 p/hr + Super + NFP Salary Packaging (save tax and increase your take home pay) + commission program for high performers

Applications will be reviewed as they are received, and therefore may result in the role closing early if the right applicant is found.

Make a meaningful difference with Footprints

Footprints Thrift Shops directly supports UnitingCare in funding a range of impactful programs we deliver to provide care and dignity to older Australians, people living with disability or mental illness, and individuals experiencing or at risk of homelessness.

As a Retail Supervisor you’ll be encouraged to grow, develop and feel empowered, contributing to the meaningful work of Footprints Thrift Shops.

Let’s make a meaningful difference, together.

Your part in our Footprints team

Along with your passion for your local community and leading a store that provides great customer service you will:

- Demonstrate a passion for Footprints and its purpose, promoting its service and value to the community through personal actions, behaviours, practices and outcomes
- Manage all aspects of a retail operation and delegate responsibilities where appropriate to ensure sound business practices are adhered to and sales targets are achieved
- Work with staff and volunteers to review and monitor pricing, visual merchandising,



promotional events and selling techniques to ensure that profitability is maintained and improved
- Maintain effective communication channels within direct team, regional support functions and external stakeholders and provide assistance to team members in handling customer complaints / enquiries
- Identify issues and opportunities based on selling and customer feedback
- Set objectives and prioritise tasks, ensuring objectives are tied to overall business strategy
- Coach and develop direct reports daily, ensuring development goals are linked to business objectives and improved performance

What makes a difference for us

To be successful for this role you will need to be/have:

- Be passionate about Footprints and be able to articulate its purpose
- Demonstrated experience in retail management (or hospitality management with a background in retail), including experience in coaching and mentoring people
- Ability to deliver a high level of customer service and exceed customer expectations
- Demonstrate enthusiasm and eagerness to learn the fundamentals of all store roles, including but not limited to customer service, visual presentation, online marketing and stock control
- Create a values driven, diverse and safe employment setting that attracts, engages and retains skilled employees and volunteers
- Communicate promotional event information to maximise results
- Identifyissues and opportunities based on trends and customer feedback
- Setting and exceeding priorities to meet daily deadlines; developing plans to meet short-term objectives

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📌 Shop Supervisor (Dalby)
🏢 UnitingCare Children, Young People and Families
📍 Dalby