Bolton Clarke is seeking an IS Service Desk Team Leader to guide a high-volume service desk, ensuring SLA compliance and timely incident resolution. You will manage staffing, incident handling and escalation while promoting best practices across sites.
Ideal candidates hold a Bachelor's degree in IT/CS, with ITIL/SLM/Incident Mgmt familiarity and solid communication, planning and problem-solving skills to improve service quality and align with Bolton Clarke's strategic goals.
#J-18808-Ljbffr
📌 Service Desk Team Lead — Elevate IT Support & SLAs (Sydney)
🏢 RSL CARE RDNS
📍 Sydney
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.