AGL Energy in Docklands, Victoria seeks a Customer Experience Specialist to manage inquiries from Commercial & Industrial customers via email and calls, delivering proactive service and resolving issues at first contact where possible.
You'll work with BDMs and service teams to meet contractual obligations, drive improvements, and enhance customer satisfaction while navigating complex contracts and stakeholder needs in a dynamic energy setting.
📌 CX Specialist — Energize Premium Client Experience (Australia)
🏢 Agl Energy
📍 Australia
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