Customer Service Team Lead: Elevate Support (Australia)

Customer Service Team Lead: Elevate Support (Australia)

07 Nov
|
AUS Fresenius Medical Care Australia
|
Australia

07 Nov

AUS Fresenius Medical Care Australia

Australia

Fresenius Medical Care Australia is seeking a Customer Service Team Leader to lead and develop the Customer Service team, ensuring high-quality service across orders, enquiries and issue resolution.

You will oversee day-to-day operations, handle escalations, manage ticket flow and drive performance against KPIs and SLAs, partnering with logistics, finance and sales to improve processes and customer outcomes.

📌 Customer Service Team Lead: Elevate Support (Australia)
🏢 AUS Fresenius Medical Care Australia
📍 Australia

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