Service Desk Team Lead: Incident (Australia)

Service Desk Team Lead: Incident (Australia)

07 Nov
|
Bolton Clarke Careers
|
Australia

07 Nov

Bolton Clarke Careers

Australia

Bolton Clarke Careers is seeking an IS Service Desk Team Leader to guide a customer-focused team providing first-level technical support across Bolton Clarke sites in NSW. You will manage staffing, call volumes, and SLAs while coordinating incident resolution.

The role requires a Bachelor’s degree in IT/CS or equivalent, with experience in ITIL, SLMO 3, and Incident Management. Excellent communication and problem-solving skills are essential for success.

📌 Service Desk Team Lead: Incident (Australia)
🏢 Bolton Clarke Careers
📍 Australia

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