Amazon Web Services (AWS) is seeking a hands-on Senior Delivery Consultant to lead CX transformation programs across APJC for customer engagements. You will own solution design, delivery execution, and measurable customer outcomes, collaborating with contact centre operations, WFM, QM and omnichannel engagements, using Amazon Connect, Lex, Bedrock and cloud-native architectures.
You will work with customer stakeholders to translate operational requirements into well-architected solutions, lead
📌 Senior CX Delivery Lead (Australia)
🏢 Amazon Web Services
📍 Australia
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