Be Part of Our Next Chapter

For over almost 60 years, our solutions have enabled impactful connections between some of the world’s leading brands and their customers. And while we’ve already done a lot of work we’re proud of, we’re just getting started

We’re a global technology company focused on creating dynamic, smart, personalized and engaging customer experiences powered by our range of digital hardware, our proprietary content management system and our industry leading signage solutions. (For example: If you’ve ordered in-store or in the drive-thru at McDonald’s somewhere in the world in the last few years, chances are you’ve interacted with our digital solutions.) We work in over 50 global markets and have 9 offices around the world, with a global headquarters proudly located in our founding home of Sydney, Australia.

Coates Group has the values of a family-owned business and the cutting-edge spirit of a start-up, both which fuel our purpose – Creating Connections. Empowering Partnerships. Always Evolving. Through hard work, dedication and creativity, we’ve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history.

We are curious, charismatic, authentic and we value and leverage the diversity of our crew. We are imaginers, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators and over-achievers. And together, as a Crew,



we are revolutionizing the way the world’s leading brands leverage technology to drive the best customer experiences.

The Vice President, Product Engineering is accountable for Coates’ Software Products and Development Platform, owning the technical vision and roadmap behind the CMS, Web products, and the support & deployment tools used by internal teams and external clients alike. Reporting to the Chief Technology Officer, this role partners with regional engineering and product leadership to keep a unified, scalable platform strategy across all core products in Coates’ development roadmap.

Responsibilities

- Platform Strategy & Roadmap:
- Cross-Regional Alignment
- Platform Governance:
- Internal & External Tooling:
- Executive Partnership:
- Talent & Culture:
- Risk & Quality Oversight:

Capabilities

- Strategic Technical Leadership:
- Executive Presence:
- Cross-Regional Influence:
- Ownership & Accountability:
- Talent Development:
- Adaptability:

Qualifications

Required:

- 12+ years in software or product engineering, including 5+ years in senior technical leadership.
- Experience owning platform strategy for enterprise-scale SaaS, CMS, or digital experience platforms.
- Strong background in cloud-native architecture (AWS preferred) and modern web development.
- Success leading distributed,



cross-regional engineering organizations.
- Experience partnering with C-level stakeholders on technical strategy.
- Track record delivering platform-level initiatives at scale.
- Strong grasp of Agile/Lean delivery practices across distributed teams.

Preferred:

- Experience in digital signage, QSR, or retail technology.
- Bachelor’s or advanced degree in Computer Science, Engineering, or related field.
- Experience with global, multi-region engineering team structures.

$242,000 - $275,000 a year

Full Salary Range: $242,000/year (minimum), $258,500/year (midpoint), $275,000/year (maximum).

Pay is based on relevant experience, skills, education, internal equity, and market data. Well-qualified candidates can generally expect offers around the midpoint. Candidates who meet the minimum qualifications but have more limited directly relevant experience for this specific role are typically placed nearer the minimum, while highly experienced candidates with strong role alignment may be placed closer to the maximum.

About Coates

We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.

We are led by a forward-thinking CEO who has demonstrated a true passion for people and making Coates a place where people genuinely enjoy working. Our growth plans enable a focus on providing rapid career advancement opportunities for our talent.

Together, we are creators, allowing us to make our purpose a reality

📌 Vp, Product Engineering (Australia)
🏢 coatesgroup
📍 Australia