The JB Hi-Fi Group is seeking a Returns Team Member to support the Home Delivery Centre (HDC) in Queensland. You will execute timely returns of faulty, defective, and damaged bulky goods and coordinate exchanges or refunds.
Reporting to the Returns Coordinator, you will manage escalated returns, resolve credit claims with suppliers, monitor transport KPIs, and collaborate with store teams to share bulky returns knowledge.
📌 Bulky Goods Returns Specialist (Australia)
🏢 The Good Guys
📍 Australia
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