Symbio, part of the Aussie Broadband Group, is revolutionising global communications. Our platform delivers the full communications stack, from carrier infrastructure to enterprise collaboration solutions, across multiple Asia-Pacific markets. Our goal is to be the telco people love – our customers, team members, shareholders, and partners.

Listed on the Australian Stock Exchange (ASX: ABB), the Aussie Broadband Group collectively supplies more than 1 million telecommunications services, operates two Tier 1 voice providers in Australia and owns fibre infrastructure.

Our culture is built on five values that guide everything we do:

Don'tbe ordinary, be awesome | Think BIG | Nobullsh*t | Be good to people | Have fun

Are you graduating in 2026 or have you recently completed a degree in Marketing, Product Design, Service Design, User Experience, or a related discipline? Are you ready to launch your career in customer experience and work with a team dedicated to creating exceptional customer outcomes?

We are looking for an enthusiastic, curious and driven Graduate Customer Experience (CX) Coordinator to join our team commencing 9 February 2027. This is an exciting opportunity to gain hands‑on experience in a collaborative environment where you'll learn from experienced professionals, contribute to meaningful projects, and develop your skills from day one.

In this role, you'll help improve the customer experience across the Symbio Wholesale Division while building a solid foundation for your career in customer experience, insights and service improvement.

This role is based in Sydney, with a hybrid work model that combines office and remote working.

What you’ll be doing

- Gather,



analyse and interpret customer feedback and CX data to identify trends, opportunities and actionable insights.
- Assist in enhancing and improving our brand, reputation, products, services and operational support.
- Contribute to initiatives that help achieve business goals and customer experience KPIs.
- Collaborate with a broad range of stakeholders across the Symbio business.
- Support special projects that drive improvements and deliver meaningful outcomes for our customers.
- Assist with customer research activities, surveys and feedback programs.
- Follow a structured development pathway with mentoring, professional development opportunities and clear milestones designed to accelerate your growth.
- Participate in graduate program workshops, networking opportunities and development sessions alongside other graduates across the business.

About Us

Symbio, part of the Aussie Broadband Group, is revolutionising global communications. Our platform delivers the full communications stack, from carrier infrastructure to enterprise collaboration solutions, across multiple Asia-Pacific markets. Our goal is to be the telco people love – our customers, team members, shareholders, and partners.

Listed on the Australian Stock Exchange (ASX: ABB),



the Aussie Broadband Group collectively supplies more than 1 million telecommunications services, operates two Tier 1 voice providers in Australia and owns fibre infrastructure.

Our culture is built on five values that guide everything we do:

Don'tbe ordinary, be awesome | Think BIG | Nobullsh*t | Be good to people | Have fun

Are you graduating in 2026 or have you recently completed a degree in Marketing, Product Design, Service Design, User Experience, or a related discipline? Are you ready to launch your career in customer experience and work with a team dedicated to creating exceptional customer outcomes?

We are looking for an enthusiastic, curious and driven Graduate Customer Experience (CX) Coordinator to join our team commencing 9 February 2027. This is an exciting opportunity to gain hands‑on experience in a collaborative environment where you'll learn from experienced professionals, contribute to meaningful projects, and develop your skills from day one.

In this role, you'll help improve the customer experience across the Symbio Wholesale Division while building a strong foundation for your career in customer experience, insights and service improvement.

This role is based in Sydney, with a hybrid work model that combines office and remote working.

What you’ll be doing

- Gather, analyse and interpret customer feedback and CX data to identify trends, opportunities and actionable insights.
- Assist in enhancing and improving our brand, reputation, products, services and operational support.
- Contribute to initiatives that help achieve business goals and customer experience KPIs.
- Collaborate with a

📌 Graduate Customer Experience (Australia)
🏢 Aussie Broadband
📍 Australia