Rugby World Cup Australia 2027 – Sydney NSW

Contract, Full time

Hybrid

20h ago , from Rugby World Cup Australia 2027

Closing date for applications is 17th November 2026

Full-time Fixed Term Contract starting February 2027 until November 2027Location: Sydney, Brisbane, Melbourne, Adelaide or Perth - Australia

Rugby World Cup Australia (RWCA) is proud to deliver one of the world’s most iconic sporting events - Men’s Rugby World Cup 2027. More than a tournament, it’s a celebration of Rugby’s spirit, Australia’s culture, and the power of sport to unite and inspire communities around the world.

Rugby World Cup Australia is seeking aCatering, Cleaning & Waste (CCW) Cluster Venue Manager to play a key role in the delivery of the Men’s Rugby World Cup 2027. Reporting to the CCW Operations Manager, this opportunity can be based in our Host Cities Sydney, Brisbane, Melbourne, Adelaide or Perth where you will oversee venue operational planning, contractor and stakeholder management, tournament readiness activities and operational delivery across multiple venues. You will lead a team of Venue Leads, support the engagement of a large volunteer workforce and drive collaboration across a diverse stakeholder group to ensure successful event outcomes. From developing food and beverage and venue operations plans to managing risks, resolving issues and leading venue delivery during tournament time.

This exciting chance will see you lead the planning, readiness and delivery of catering, cleaning and waste operations across a cluster of tournament venues, helping to create a world-class experience for teams, officials, workforce, media, broadcast partners and fans. Working closely with venue operators, caterers,



service providers, Tournament Partners and internal functional teams, you will ensure services are delivered to the highest standards while meeting tournament requirements, operational objectives and contractual commitments.

Key responsibilities include but are not limited to:

- Lead the planning, coordination and delivery of catering, cleaning and waste operations across an allocated cluster of Rugby World Cup 2027 venues, ensuring alignment with tournament requirements, venue agreements and operational objectives.
- Manage venue caterer relationships and performance, overseeing contractual obligations, service standards, operational milestones, key performance indicators and issue resolution.
- Develop and implement venue-specific operational plans, including food and beverage services, client group catering, Tournament Partner integration, cleaning programs, waste management and venue readiness activities.
- Lead the development and review of key planning deliverables, including F&B; outlet plans, product and pricing matrices, catering operations plans and tournament readiness programs.
- Provide leadership, coaching and line management to CCW Venue Leads and volunteers, supporting recruitment, training, engagement and consistent operational delivery across all assigned venues.
- Act as the CCW lead during tournament operations,



driving venue performance, managing risks and escalations, and collaborating with venue operators, service providers and internal teams to deliver a safe, efficient and world-class event experience.

Qualifications & Experience

- 2-3 years' experience managing catering operations, event operations, hospitality, venue operations or other large-scale service delivery environments, ideally within major events, sport or stadia settings.
- Solid understanding of food safety requirements, liquor licensing and hospitality operations, with the ability to interpret operational issues, assess risks and effectively liaise with catering providers to support informed decision-making.
- Proven ability to manage service providers and contractors, ensuring delivery against contractual obligations, operational requirements, service standards and key performance expectations.
- Exceptional stakeholder management and communication skills, with the ability to build productive relationships across venue operators, suppliers, partners, volunteers and internal teams.
- Excellent planning and organisational capability, able to manage multiple venues, competing priorities and complex operational activities while maintaining attention to detail.
- Proven leadership experience, with the ability to motivate, develop and support both paid staff and volunteer teams in a fast-paced operational environment.
- Resilient, solutions-focused and adaptable, with experience delivering operational readiness programs, managing issues under pressure and contributing to exceptional customer and stakeholder experiences.
- Flexibility to t

📌 Catering, Cleaning (Australia)
🏢 Rugby World Cup Australia 2027
📍 Australia