Department of Customer Service in NSW is seeking a capable Coordinator, Mediation Services for a 12‑month period in Parramatta. This hands-on operational leadership role coordinates day-to-day service delivery, prioritises work and escalations, and works with the Manager and other Coordinators to reduce backlogs and drive practical service improvements.
Experience in mediation or dispute resolution is valued; solid judgement, collaboration and a customer-focused approach are essential to
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📌 Mediation Services Operations Lead (Parramatta)
🏢 Department of Customer Service
📍 Parramatta
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