BOQ Group is seeking an experienced Senior Customer Experience Designer to shape future-state journeys across physical and digital channels. You will synthesize insights and lead Human-Centred Design across discovery, definition, ideation and validation, working with cross-functional teams to balance customer needs with business value.
You will translate customer insight, regulatory requirements and business strategy into explicit experience direction, guiding investments and decisions at senior
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📌 Senior Experience Designer: Shape Future Journeys (Sydney)
🏢 Boq Group
📍 Sydney
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