Job no: 541512
Work type: Part time
Location: Sydney
Categories: Administration & Office Support, Customer Service

Create exceptional experiences. Deliver the unexpected.

Be part of something bigger. Be part of ISS.

We have an exciting prospect for a passionate and service-driven individual to join our team as an Executive Concierge in North Sydney on a Part Time basis, working 24 hours a week betweenWednesday to Friday, covering either the 8am to 4pm or 10am to 6pm shift. This role is all about creating an outstanding workplace experience for employees, clients, and visitors - making every interaction personal, enjoyable, and memorable.

As an ambassador for our brand principles and culture, you’ll play a key role in ensuring our client-facing spaces and events reflect excellence and innovation.

What You’ll Do

- Provide a warm, professional welcome and deliver exceptional customer service.
- Act as the primary contact for client-facing workspaces and internal events.
- Ensure meeting rooms are reset, stocked, and equipment issues resolved promptly.
- Maintain corporate spaces as a showcase for visitors.
- Support client events, activations, and online community engagement.
- Monitor and manage relevant mailboxes and administrative processes.
- Drive sustainability and cost-conscious decisions in daily operations.

What We Offer





- Competitive remuneration package.
- Company laptop and mobile.
- Inclusive workplace that values diversity and equal opportunity.
- Ongoing training and development via our Learning Management System.
- Career growth opportunities within our global organisation.
- Staff discounts across insurance, childcare, and more.
- A strong focus on work-life balance and employee safety.

What We’re Looking For

- Proven experience in hospitality or customer service with a track record of delivering exceptional experiences.
- Strong stakeholder management and communication skills.
- Excellent multitasking, time management, and organisational abilities.
- Professional presentation and proficiency in Microsoft Office.
- Self-motivated, solution-focused team player.
- Ability to work independently and manage priorities.
- Clear police check (within the last 3 months) and meeting compliance requirements.

Our Commitment

ISS fosters a culture of inclusion and diversity, welcoming applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, individuals from diverse cultural backgrounds, and LGBTIQA+ communities. We are committed to fair pay and a safe working environment.

Learn more about ISS in Australia and New Zealand on our website.

📌 Concierge (Australia)
🏢 ISS Facility Services Australia and New Zealand
📍 Australia