Administration Clerk - Consulting Suites

As an Administration clerk you are a vital member of the administrative support team.

- Provide efficient, professional and patient-focused administrative support to the Consulting Suite, ensuring the seamless coordination of specialist clinics, patient appointments, clinician schedules and associated administrative services.
- Act as the first point of contact for patients, families, visitors and clinicians attending the Consulting Suite, delivering a welcoming, responsive and customer-focused experience.
- Accurately maintain, access and update patient information using electronic health record systems, including TRAK and Zedmed, ensuring data integrity and timely documentation.
- Support the efficient day-to-day operation of the Consulting Suite through appointment management, reception services, correspondence, billing and general administrative functions.
- Facilitate effective communication between patients, families, medical specialists, allied health professionals and hospital staff to support continuity of care and service delivery.
- Demonstrate strong organisational, problem-solving and multitasking skills to effectively manage competing priorities in a busy healthcare environment
- Ensure all administrative activities are undertaken in accordance with PDH policies, privacy

About you:

Casual

Avaialable now

As an Administration clerk you are a vital member of the administrative support team.

- Provide efficient, professional and patient-focused administrative support to the Consulting Suite, ensuring the seamless coordination of specialist clinics, patient appointments,



clinician schedules and associated administrative services.
- Act as the first point of contact for patients, families, visitors and clinicians attending the Consulting Suite, delivering a welcoming, responsive and customer-focused experience.
- Accurately maintain, access and update patient information using electronic health record systems, including TRAK and Zedmed, ensuring data integrity and timely documentation.
- Support the effective day-to-day operation of the Consulting Suite through appointment management, reception services, correspondence, billing and general administrative functions.
- Facilitate effective communication between patients, families, medical specialists, allied health professionals and hospital staff to support continuity of care and service delivery.
- Demonstrate strong organisational, problem-solving and multitasking skills to effectively manage competing priorities in a busy healthcare setting
- Ensure all administrative activities are undertaken in accordance with PDH policies, privacy

QUALIFICATIONS -

ESSENTIAL:

- Demonstrated Administrative clerical experience
- Demonstrated high computer literacy with data entry skills
- Ability to determine priorities,



multi-task and organise workload effectively and efficiently

EXPERIENCE and/or SPECIALIST KNOWLEDGE -

ESSENTIAL:

- Striving for a high standard of excellence with work processes and outcomes.
- Striving for high customer satisfaction with a helpful and friendly attitude when interacting with internal and external stakeholders
- Being respectful, approachable and team oriented, building strong working relationships and a positive work environment
- Taking ownership of your work, doing what is needed without being asked and following through when required.
- Being receptive to feedback, willing to learn, embracing continuous improvement
- Ability to use a variety of computer software.

DESIRABLE:

- Cert III or Cert IV in Business administration regarded favourably
- Medical Terminology certificate

About us:

Portland District Health (PDH) provides an integrated health service for the community. The hospital was established in 1856 on the current site and now provides a comprehensive range of services that include:

- Hospital based Medical and Surgical services, Medical Imaging (Radiology), Pharmacy and Pathology
- A 24/7 Urgent Care Centre for emergency treatment
- Residential aged care for 30 residents at Harbourside Lodge
- An extensive range of primary and community services for the local community

PDH delivers services from a single campus, employs around 470 staff with an FTE of approximately 290, and has an active volunteer workforce. The People and Culture Unit sits within the Corporate Services Directo

📌 ADMINISTRATION CLERK (Australia)
🏢 Portland District Health
📍 Australia