Senior Scam Dispute Resolution Specialist (Australia)

Senior Scam Dispute Resolution Specialist (Australia)

07 Nov
|
Australian Financial Complaints Authority
|
Australia

07 Nov

Australian Financial Complaints Authority

Australia

Australian Financial Complaints Authority (AFCA) invites experienced professionals to join the Australian Scams Ombudsman project in Sydney. The Senior Dispute Resolution Specialist will lead investigations into complex scam complaints, develop strategic approaches, negotiate outcomes and prepare decision-ready briefs for quick resolution.

Working in a trauma‑informed, human‑centred environment, you will mentor colleagues, contribute to quality reviews and share insights on emerging scam

📌 Senior Scam Dispute Resolution Specialist (Australia)
🏢 Australian Financial Complaints Authority
📍 Australia

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