Business Support Officer - Open Spaces and Community Facilities

Ready for an administration role that offers more than the usual day-to-day tasks?

We’re looking for an organised and customer focused Business Support Officer to support Council’s Open Space and Community Facilities Unit on a part-time basis. This varied role combines administration, customer service and project support, working with internal teams, contractors and the community to help keep services running smoothly.

In this role, you will:

- Provide administrative support, including document preparation, records management and responding to enquiries.
- Provide customer service support by responding to telephone and email enquiries, including arranging cemetery appointments and assisting with general Open Space & Community Facilities enquiries.
- Coordinate meetings, training, events and other unit activities.
- Assist with development application referrals, cemetery administration, information requests and project support.
- Maintain accurate records and contribute to process improvements.

To be successful, you’ll have a Certificate III in Business Administration or equivalent experience, along with administrative experience, strong organisational and communication skills, and advanced Microsoft Office skills. Experience with document management systems, customer requests and records management will also be valuable.

Knowledge of Local Government operations and processes would be highly desirable.

To find out more about your next career opportunity:Position Description

About the Opportunity

Ready for an administration role that offers more than the usual day-to-day tasks?





We’re looking for an organised and customer focused Business Support Officer to support Council’s Open Space and Community Facilities Unit on a part-time basis. This varied role combines administration, customer service and project support, working with internal teams, contractors and the community to help keep services running smoothly.

In this role, you will:

- Provide administrative support, including document preparation, records management and responding to enquiries.
- Provide customer service support by responding to telephone and email enquiries, including arranging cemetery appointments and assisting with general Open Space & Community Facilities enquiries.
- Coordinate meetings, training, events and other unit activities.
- Assist with development application referrals, cemetery administration, information requests and project support.
- Maintain accurate records and contribute to process improvements.

To be successful, you’ll have a Certificate III in Business Administration or equivalent experience, along with administrative experience, strong organisational and communication skills, and advanced Microsoft Office skills. Experience with document management systems, customer requests and records management will also be valuable.





Knowledge of Local Government operations and processes would be highly desirable.

To find out more about your next career opportunity:Position Description

Remuneration

$36.05 - $41.75 per hour plus superannuation

The Benefits

With a varied workload and opportunities to develop your expertise, this role offers qualified growth, flexibility and a range of benefits to support your work and life outside of Council.

- Part-time, 21 hours per week (Days of work will be Monday, Wednesday and Friday)
- 14% employer superannuation
- My Leave, Paid Parental Leave and Concessional Christmas Leave
- Long Service Leave after 5 years
- Ongoing training and development opportunities including access to Council's Study Assistance program
- Generous corporate fitness program for you and your immediate family members
- Annual flu vaccination provided
- Free parking on-site

Pre-Employment Screening

Please note, prior to an offer of employment being made, recommended candidates may be required to undertake a medical assessment (including drug and alcohol testing) and other pre-employment checks, such as references, employment history checks, working with children checks or a criminal record check.

About Us

At Cessnock City Council our success is built by our people and core values. We offer you a direct connection to the community, providing opportunities to both inspire growth and sustainability in our diverse region. We're committed to building a passionate and inclusive workforce.

We are committed to the value of respect, and we strive to have an in

📌 Business Support Officer (Australia)
🏢 Cessnock City Council
📍 Australia