Amazon Web Services (AWS) is seeking an Escalation Engineer (EM) for the E2M team to manage critical incidents and customer communications on a global scale. You will monitor internal tools, coordinate with business and tech leads, and drive restoration of disrupted AWS services while acting as a customer advocate in 24x7 situations; solid technical and communication skills required.
You will collaborate with some of the brightest minds in cloud technologies, focusing on continuous improvement
📌 AWS Escalation Engineer (Australia)
🏢 Amazon
📍 Australia
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