Cision is seeking a Customer Success Manager to manage a high-volume portfolio of Enterprise and Commercial customers in a scalable, tech-touch environment. You will drive product adoption, engagement, and retention through digital experiences and cross-functional collaboration.
Ideal candidates have 2–4 years in SaaS CS or AM roles, robust communication, and experience with CRM platforms. The role emphasizes stakeholder alignment, data-driven actions, and ongoing program optimization.
📌 Customer Success Manager (Australia)
🏢 Cision
📍 Australia
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