Location: South Melbourne, VIC
Salary: 100,000 - 130,000 Super
Working Arrangement: Hybrid (WFH Mondays)
Hours: 11:00am - 7:00pm

About the Role

We're seeking a Senior Product Analyst to join a growing international business and play a key role in driving product performance through data-driven insights.

Working closely with Operations and Campaign teams, you'll be responsible for monitoring business-critical KPIs, identifying trends and anomalies, and providing actionable recommendations that improve customer engagement, retention, conversion and revenue performance.

Key Responsibilities

- Build and maintain KPI dashboards, alerts and reporting frameworks
- Monitor conversion, retention, user activity, ARPU, payments and campaign performance
- Conduct root-cause analysis on business and product performance issues
- Perform funnel, cohort and customer behaviour analysis
- Deliver weekly, monthly and ad-hoc reporting and insights
- Develop analytical models including LTV, conversion path and churn analysis
- Partner with stakeholders to turn data into actionable recommendations
- Maintain reporting standards and metric definitions across the business
- Leverage AI tools to improve analysis and documentation processes

Requirements

- 3-5 years' experience in Product Analytics,



Growth Analytics or Data Analytics
- Strong SQL skills
- Advanced Excel and Power BI capability
- Experience with Mixpanel, Amplitude, GA4 or similar analytics platforms
- Solid understanding of retention, conversion, cohort and funnel analysis
- Excellent stakeholder management and communication skills
- Fluent Mandarin speaking and writing skills
- Australian PR or Citizenship with unrestricted working rights

Desirable

- Experience within betting, gaming, fintech, marketplaces or consumer-facing digital products
- Python or R experience
- Experience supporting campaign teams and growth initiatives
- Familiarity with experimentation and A/B testing

What's on Offer

- Hybrid working arrangement
- High level of ownership and visibility across business performance
- Opportunity to influence product, campaign and commercial decision-making
- Fast-paced international environment
- Clear pathway into senior product and growth analytics responsibilities

Ideal backgrounds: Product Analyst, Growth Analyst, Product Data Analyst, Customer Analytics Analyst, Digital Analyst or highly analytical Data Analysts from consumer-facing businesses.

📌 Senior Product Analyst (Australia)
🏢 Pearson Carter
📍 Australia