Job Description

Summary:

We are seeking a highly motivated Sales Associate to join our team. The Sales Associate will be responsible for generating sales leads, building customer relationships, and closing sales deals. The ideal candidate should have excellent communication skills, a solid work ethic, and a passion for sales.

Responsibilities:

- Generate sales leads through cold calling, networking, and other sales techniques
- Build and maintain strong customer relationships
- Conduct product demonstrations and presentations to potential customers
- Negotiate and close sales deals
- Meet and exceed sales targets and goals
- Provide exceptional customer service and support
- Collaborate with other team members to achieve sales objectives
- Stay up-to-date with industry trends and product knowledge

Qualifications:

- High school diploma or equivalent required; Bachelor’s degree in Business or related field preferred
- Proven sales experience in a similar role
- Excellent communication and interpersonal skills
- Strong negotiation and closing skills
- Ability to work independently and as part of a team
- Proficient in Microsoft Office and CRM software

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing current products in line with the values of our Houses, through a process of permanent creativity.

Be a part of our Team

Immerse yourself in the world of Cartier,



where heritage and innovation come together to create unforgettable experiences.

With a growing presence in Sydney, we are looking for experienced Sales Associates to join us.

As a Sales Associate, you will be an ambassador of our Maison, embodying our values and delivering exceptional service to every client.

If you have a passion for exceptional customer service, creating memorable moments and enjoy working in a dynamic and inclusive team, we welcome you to apply now

HOW WILL YOU MAKE AN IMPACT?

As a Sales Associate, you will create meaningful connections with clients, guiding them through their journey and sharing the unique craftsmanship behind each creation. You will play a pivotal role in achieving boutique goals by providing personalized advice, cultivating client relationships, and ensuring every interaction reflects the excellence of Cartier.

Your responsibilities will include:

1.SALES ACHIEVEMENTS

- Deliver exceptional client experiences in line with Cartier’s service excellence standards.
- Achieve and exceed individual and boutique sales objectives through consultative selling and deep product knowledge.
- Proactively identify and convert clientelling opportunities by scheduling appointments and developing robust client profiles.





2.CLIENT RELATIONSHIP & PORTFOLIO DEVELOPMENT

- Cultivate meaningful and lasting client relationships, fostering loyalty to the Maison.
- Strategically grow and manage your client portfolio to maximize engagement and sales potential.
- Execute targeted CRM actions to strengthen client connections and drive repeat business.
- Represent Cartier as a true Ambassador during client events and exclusive activations.

3.DAILY BOUTIQUE OPERATIONS

Operational Excellence

- Uphold the highest standards of operational compliance across all boutique procedures and policies.
- Ensure accurate stock management, actively participate in inventory processes, and maintain the impeccable presentation of the boutique.

One Team Culture

- Embody Cartier’s values and contribute to a collaborative, positive team spirit.
- Engage in team initiatives, supporting colleagues to achieve shared goals and deliver a seamless client experience.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

At Cartier, we believe passion and expertise are the sparks that create extraordinary success.

To truly thrive in this role, you’ll bring:

- Demonstrate strong selling skills and an innate sense of service excellence, creating memorable client experiences that foster loyalty.
- Communicate fluently in English and a second language is advantageous.
- Leverage your product knowledge and genuine curiosity to engage clients and share the story behind each Cartier creation.
- Excel at time management and multitasking in a dynamic environment, adapting seamlessly to shifting priorities while maintaining meticulous attention to detail.
- Embrace a po

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