Surveillance Analyst – Data Analytics and Reporting

Surveillance Analyst – Data Analytics and Reporting

BETTER BEGINS HERE

Crown Melbourne is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

The Role

We’re seeking a data-driven and detail-oriented Surveillance Analyst – Data Analytics and Reporting to join our Surveillance team at Crown Melbourne. Reporting to the Intelligence Analysis & Reporting Manager, this role plays a key part in enhancing Crown’s surveillance capabilities through advanced data analytics, reporting and intelligence insights.

You’ll work closely with Surveillance and Technology/Data teams to design and implement robust analytics processes, support investigations and contribute to compliance reporting. This is a unique opportunity to apply your analytical expertise in a dynamic, high-stakes workplace.

Some responsibilities of the role will include, but are not limited to:

- Execute data analytics and visualisation activities to support Surveillance operations
- Develop and maintain dashboards and reporting tools
- Provide insights and recommendations on gaming patterns, investigations and workflow efficiencies
- Support Section 25 compliance reporting and other regulatory requirements
- Prepare analytical reports and communicate findings to internal stakeholders




- Coach team members and contribute to a culture of continuous learning
- Ensure compliance with all relevant legislation, policies, and procedures

About You

You’re a curious and analytical thinker with a passion for uncovering insights through data. You thrive in collaborative environments and are committed to maintaining the highest standards of integrity and compliance.

To be successful, you will have:

- Experience using data analytics and visualisation tools (e.g. SQL, Splunk, Python, R, Tableau, PowerBI)
- Strong communication and report writing skills
- Knowledge of the regulatory environment within the gaming industry
- Experience in a casino surveillance workplace (preferred)
- A qualification in Data Science, IT Business Management or a related field highly desired
- Ability to obtain and maintain required Casino Special Employee Licences across jurisdictions

What You Can Expect From Us

- A collaborative and inclusive team culture
- Opportunities to grow your career within Surveillance or across Crown’s broader business units
- Complimentary meals while on shift, discounted parking, and discounts across Crown’s restaurants and hotels

Full Time | Crown Melbourne

BETTER BEGINS HERE





Crown Melbourne is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

The Role

We’re seeking a data-driven and detail-oriented Surveillance Analyst – Data Analytics and Reporting to join our Surveillance team at Crown Melbourne. Reporting to the Intelligence Analysis & Reporting Manager, this role plays a key part in enhancing Crown’s surveillance capabilities through advanced data analytics, reporting and intelligence insights.

You’ll work closely with Surveillance and Technology/Data teams to design and implement robust analytics processes, support investigations and contribute to compliance reporting. This is a unique opportunity to apply your analytical expertise in a dynamic, high-stakes environment.

Some responsibilities of the role will include, but are not limited to:

- Execute data analytics and visualisation activities to support Surveillance operations
- Develop and maintain dashboards and reporting tools
- Provide insights and recommendations on gaming patterns, investigations and workflow efficiencies
- Support Section 25 compliance reporting and other regulatory requirements
- Prepare analytical reports and communicate findings to internal stakeholders
- Coac

📌 Surveillance Analyst – Data Analytics and Reporting (Australia)
🏢 Crown Resorts
📍 Australia