As a Business Development Manager (SMB), you will be responsible for driving new business growth nationally across SMB accounts. With strong knowledge on Telco products and services, you will represent the Vocus brand to grow the national footprint.

Reporting to the National Sales Manager, this role has a direct emphasis on identifying, engaging and winning new customers within and the SMB market. This is an individual contributor role with no direct reports, working in line with Vocus's hybrid working policy and travelling to customer or partner sites as required.

Key Responsibilities

- Execute the end-to-end sales cycle for new business opportunities across SMB accounts, from prospecting and qualification through proposal, negotiation and close
- Identify high-potential prospects across SMB, using research, networking and targeted outreach to continuously build the new business pipeline
- Run consultative sales engagements with prospects, uncovering SMB business needs and positioning tailored solutions that clearly demonstrate Vocus's value proposition and differentiation
- Coordinate internal resources, including pre-sales, product, finance and delivery teams, during proposal development and solution design to support a cohesive, customer-centred sales approach
- Own the negotiation and deal closure process, addressing customer objectives and objections to craft win-win agreements that drive new business growth
- Meet new business acquisition targets and key performance metrics, consistently achieving or surpassing monthly goals for pipeline generation and closed business across SMB
- Maintain accurate and up-to-date opportunity information and sales forecasts in the CRM,



providing management with clear visibility into pipeline status and expected new deals
- Ensure a seamless handover of newly won customers to the onboarding and account management teams, conveying all relevant information and commitments to support a smooth implementation.

Skills & Experience

- Minimum 2+ years B2B business development experience
- Experience within the SMB market highly regarded
- Telco experience highly regarded
- A proven track record of winning new business and achieving revenue targets
- Strong prospecting, networking and relationship-building skills
- Excellent communication, presentation and negotiation abilities
- Commercial acumen and the ability to identify and develop growth opportunities.

What We Offer

Working at Vocus will give you rewarding experiences and the opportunity to do extraordinary work. You will enjoy:

- Diverse and dynamic teams with a supportive and inclusive culture.
- Supportive career development plans with comprehensive ongoing training, support, and development opportunities.
- Generous discounts to over 400 retailers.
- Competitive leave options, including anniversary leave, purchased leave, parental leave, volunteering leave, study leave, and 5 extra days of Vocus leave each year, plus more.




- Study assistance programs to excel your personal growth, learning and development.
- Health and wellness offerings, including access to our wellbeing initiatives that can help you from a financial, psychological, and physical perspective.

Working at Vocus is never just a job - it's personal. We're crazy about our customers and believe our people are the difference. Our wonderfully diverse team and a vibrant culture define us. We care about the impact we have on our people, our customers, and our communities and are committed to operating as a responsible, ethical business.

We pride ourselves on setting audacious and ambitious goals and believe that we can play our part in changing the Australian telecommunications landscape and make a fundamental difference to people’s lives.

With us, you'll have the prospect to lead and inspire teams, work on projects that are shaping the future of telecommunications and become part of a culture that thrives on creativity, encourages new ideas, and provides a collaborative and inclusive environment.

About Us

As Australia's specialist fibre and network solutions provider, we own and operate 25,000km of secure, high-capacity fibre connecting people, businesses, governments, and communities across Australia to the world. Through our well-known retail brands, we deliver simple and affordable broadband, mobile, voice and energy services with the purpose of Building Critical Connections. Enabling Better Possibilities.

Ready to take the next step?

If you like the sound of this role and think you'd do a great job, but are worried you don't tic

📌 Business Development Manager (Australia)
🏢 Vocus Group
📍 Australia