Community Housing Limited is seeking an all‑round people leader to guide and develop a high‑performing contact centre team on the Gold Coast. You’ll coach, manage performance, and coordinate rostering while resolving complex customer issues with empathy and explicit boundaries.
You’ll act as a trusted escalation point, work with stakeholders, and drive continuous improvement to ensure excellent customer outcomes and a positive service culture.
📌 Contact Centre Lead: Coach (Australia)
🏢 Community Housing
📍 Australia
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.