Coleambally is seeking a Customer Service Lead to oversee the CS team, ensuring high-quality service across orders, enquiries, and issue resolution. You will manage escalation, ticket flow, and KPI/SLA adherence while collaborating with logistics, finance, and operations to improve processes.
The role demands strong leadership, stakeholder management, and experience with ERP systems and ticketing tools. In office Melbourne location with emphasis on continuous improvement.
📌 Customer Service Team Lead — Elevate Service (Australia)
🏢 Coleambally
📍 Australia
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.