Pepper Money Limited is seeking a Customer Insights Analyst to transform customer feedback and data into practical insights that guide decisions across the business. You will work with the Research Lead to support our Voice of Customer program and to deliver explicit, actionable reporting that highlights customer needs, trends, and improvement opportunities for products, services and experiences.
You will coordinate studies, build dashboards for NPS/CSAT, and present findings with clear
📌 Customer Insights Analyst | Hybrid Work (Australia)
🏢 Pepper Money
📍 Australia
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