Updoc is expanding its Customer Experience team in Sydney. The role focuses on guiding patients through support tickets, identifying recurring issues, and improving processes. You will work with doctors, product and engineering to automate repetitive tasks and elevate patient experience.
We value curiosity, collaboration, and a bias for fixing things right. The role offers hybrid work arrangements and a path from CX into product/operations as you grow with the company.
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📌 Hybrid Patient Experience Specialist (Sydney)
🏢 updoc
📍 Sydney